This Privacy Notice will inform you of the information we gather and how it is used. Ballinalacken Castle Hotel complies with EU General Data Protection Directive – GDPR for the collection, use, and retention of personal information from European Union member countries.
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us.
Personal Information Collection, Use and Storage
Our system logs and records your IP address, dates and times of site visits, the pages visited, type of browser and cookie information. This data is only used to measure the number of visitors to the site and will not be used to identify you. We may use your data to remarket too you at a later date on a small number of selected sites.
Visitors may decide to send an email via the site in which may be included personally identifying information. Such information is only used to enable a suitable response.
Your email address is used to only send you information that you have requested. Ballinalacken Castle Hotel adheres strictly to permission-based email policy. Except as mentioned above, Ballinalacken Castle Hotel will not send you unsolicited email information, commercial offers or advertisements. Ballinalacken Castle Hotel will not sell, rent, or loan our contact lists to any 3rd party company. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
All sensitive data is stored on servers behind a constantly maintained firewall using encryption. Our database servers are secured by additional access restrictions, and all sensitive data is stored using encryption.
Cookies are small files placed on your computer’s hard drive, or in your browser memory, when you visit Ballinalacken Castle Hotel website. Our cookies don’t store any personal or confidential information about you.
Communications from the Site
Special Offers and Updates
Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.
Your Rights as a Data Subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right to be informed
- Right to access information
- Right of rectification
- Right to erasure
- Right to data portability
- Right to object to processing of personal data
- Right to restriction
- Right to object to automated decision making, including profiling
- Retention of your personal data
Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Ballinalacken Castle Hotel will process personal data in accordance with our retention schedule. This retention schedule is governed by regulatory & legislative requirements.
If we are relying on your consent to process your data you can withdraw this at any time – this does not affect the lawfulness of processing based on your consent before its withdrawal.
In the event that you wish to make a complaint about how your personal data is being processed by Ballinalacken Castle Hotel, or how your complaint has been handled, you have the right to lodge a complaint directly with the Ballinalacken Castle Hotel, and the Office of the Data Protection Commissioner.
If you have any questions or comments about our privacy notice or practices, please contact us. may modify or update this privacy notice from time to time at any time without prior notice. You can check the “Version” date below to see when the notice was last changed. We encourage you to check this notice often so that you can continue to be aware of how we are protecting your personal information. Your continued use of the website constitutes your consent to the contents of this privacy notice, as it may be modified from time to time.
Version 0.10 March 2019